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Management Courses

Leadership and Success
Leadership and Team Building
Decision Making
Managing Meetings
Learning to Accept Change
Project Management Overview
Basic Project Management
Advanced Project Management
Developing Work Breakdown Structures
Introduction to Management of Risk
Mastering the Management of Iterative Development

 

 

 

Leadership and Success

 
Length
1 day
 
Audience
New and experienced managers
 
Prerequisites
None
 
Description
This Leadership Training Course teaches you all that you need to know about leadership. You'll understand the basic principles of being effective, responsible, and empowered.
This course is a unique blend of lecture, interactive small and large group discussion, and written self-assessments followed by discussions. This course will maximize your time and training budget.
 
Topics
Learning to Lead
    
Be Aware Of Who You Are
     Self-Assessment – An Exercise
     Learning From Others
     Positive Behavior
     Mastering Roles
     Improving Behavior & Developing Strengths
     Develop the Leader Within You
     Assess Your Leadership Potential – An Exercise
Leading Others
     Understanding People
     Preparing To Lead
     Knowing Your Style
     Motivation - Improving Performance
     Making Progress
     Power & Authority
     Laws of Leadership
Being Successful
     Setting Your Goal
     Reaching Your Potential
Developing Leaders Around You
     Keys to Leadership
     Developing Your People
     Having Vision
     Self Discipline
     Staff Development

 

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Leadership and Team Building

 
Length
2 days
 
Audience
New and experienced managers
 
Prerequisites
None
 
Description
This Leadership Training Course teaches you all that you need to know about leadership. You'll understand the basic principles of being effective, responsible, and empowered. Learn how to build a team that's inspired, committed, and confident of your leadership and ability to generate new and innovative ideas. Learn the decision making process and the keys to successful decisions.
 
This course is a unique blend of lecture, interactive small and large group discussion, and written self-assessments followed by discussions. This course will maximize your time and training budget.
 
Topics
Learning to Lead
    
Be Aware Of Who You Are
    
Self-Assessment – An Exercise
    
Learning From Others
    
Positive Behavior
    
Mastering Roles
    
Improving Behavior & Developing Strengths
    
Assess Your Leadership Potential – An Exercise
Leading Others
    
Understanding People
    
Preparing To Lead
    
Knowing Your Style
    
Motivation
    
Improving Performance
    
Making Progress
    
Power & Authority
Team Building
    
What Makes a Team 'A Team'?
    
Team Decisions
    
How Your Team Should Work
    
Goals & Objectives
    
Manager or Leader?
    
The Mix of Your Team
    
Emotions, Trust, & Communication
    
Communicate Like a Leader
    
Do As I Say . . .?
The 17 Essential Qualities of a Team Player
    
Overview of all 17 Qualities
    
Realism Check
    
Discussion and Conclusions
The 17 Indisputable Laws of Teamwork
    
Overview of all 17 Laws
    
Realism Check
    
Discussion and Conclusions
Improving Effectiveness
    
Analyzing Decision Making
    
Reaching A Decision
    
Implementing A Decision
    
Assessing Your Decision Abilities – An Exercise
    
A Reward System For Your Team
    
Leading Discussions
    
Using Meetings as an Effective Tool
    
Preparing A Meeting
    
Chairing A Meeting
    
Evaluate Your Chairperson Skills – An Exercise
    
Analyzing Problems
    
Feedback: Giving and Getting
    
Don't Let the Obstacle Stop You!
Inspiring Excellence
    
Motivating Your Team
    
Have A Vision – Make It Work
    
Generate Ideas
    
Manage Openly
    
Boost Achievement
    
Be Adventurous in Your Thinking
    
Assessing Your Leadership Skills – An Exercise
Developing Leaders Around You
    
Keys to Leadership
    
Developing Your People
    
Having Vision
    
Self Discipline
    
Staff Development

 

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Decision Making

 
Length
1 day
 
Audience
New and experienced managers
 
Prerequisites
None
 
Description
This course teaches you all that you need to know about effective decision-making. You'll understand how to define the objectives and develop successful strategies. Learn to reassess your own decision-making skills and administer the decisions made by others. Develop decision-making skills that are the key to a productive and informed workplace.
 
This course is a unique blend of lecture, interactive small and large group discussion, and written self-assessments followed by discussions. This course will maximize your time and training budget.
 
Topics
Analyze Decision-Making
    
Defining Decisions
    
Find your Decision Style
    
Know the Corporate Culture
    
Be Decisive
Reaching A Decision
    
Identify the Issues
    
Who Should Be Involved
    
Use Analytical Methods
    
Generate Ideas
    
Think Creatively
    
Assess Validity
    
Gather Information
    
Forecast
    
Use Models
    
Minimize Risk
    
Strategize
    
Assess Staff Consequences
    
Make the Decision
    
Get Final Approval
Implementing A Decision
    
Develop A Plan
    
Communicate the Decision
    
Discuss the Progress of the Decision
    
Overcome Objections
    
Monitor Progress
    
Working With Others’ Decisions
    
Build on Decisions
    
How Did You Do?

 

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Managing Meetings

 
Length
1 day
 
Audience
New and experienced managers
 
Prerequisites
None
 
Description
This course teaches you all that you need to know about meetings; including planning, preparing agendas, setting procedures, and working with explosive situations. You'll understand how to chair, yet participate in your meetings. Learn how to make meetings work for you – not the other way around!

This course is a unique blend of lecture, interactive small and large group discussion, and written self-assessments followed by discussions. This course will maximize your time and training budget.
 
Topics
  • Using Meetings Effectively
         Is This Meeting Necessary?
         Know Your Goal
         Informal Meetings
         Formal Meetings
         Communications the Right Way
         Use the Right Type of Meeting
         Stay on Track!
  • Preparing for A Meeting
         Invite the Attendees
         Prepare the Agenda
         Locate the Meeting
         Seat the Attendees
         Be Practical
         Attending a Meeting
         Be Active
         Seen and Heard
         Listen
         Problem Handling
         Taking Minutes
         How Do You Rank?
  • Chairing a Meeting
         What is Your Purpose?
         Know Your Attendees
         Keep The Pace
         Control
         Order
         Close it Down
         Formal Procedures
         Problem Solving
         How Did You Do?
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    Learning to Accept Change
    (Based upon "Who Moved My Cheese")

     
    Length
    1/2 day
     
    Audience
    Anyone who has to deal with changes in career, organization, and life.
     
    Prerequisites
    None
     
    Description
    This complete half-day learning program helps everyone in your organization change the way they "look at change". Go from seeing change as a "loss of something" to a way of "gaining something better!"
     
    Attendees will participate in many interactive exercises and each receives a complete Study Guide for class, as well as a copy of "Who Moved My Cheese".
     
    Topics
    Your Current Situation
    Program Goals
    Who Moved My Cheese – The Movie
    Reading the Handwriting on the Wall
    Who Are YOU In The Story?
    Parts of ALL of Us
    Relating to Sniff, Scurry, Hem, and Haw
    Journeys of Loss and Gain
    Turning Hems into Haws
    Moving Your Own Cheese!
    Imagining Your New Cheese
    Sharing Cheese at Work and at Home
    Smell the Cheese Often Meetings
    Sharing Cheese NOW

     

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    Project Management Overview

     
    Length
    1 day
     
    Audience
    Executives with project support and project oversight responsibilities.
     
    Prerequisites
    None
     
    Description
    This course provides managers and executives with an understanding of the basic concepts of Project Management, the benefits and issues of the project management approach, and roles and responsibilities of project managers.
     
    Topics:
    Understanding Project Strategy and Who Should Lead
    Project Concepts
    The Project Analysis
    Tracking Progress: Issues
    Controlling the Project
    Implementing the Project
    Closing or Killing the Project
    Selecting an IT Project Manager

     

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    Basic Project Management

     
    Length
    2 days
     
    Audience
    Project managers, project staff, functional managers, and staff with project support responsibilities
     
    Prerequisites
    None
     
    Description
    This course supplies project management theory and practice in an information systems context. Included are discussions of project definition, organization, administration, planning, scheduling, tracking, control termination, and performance evaluation.
     
    Topics:
    Understanding Project Strategy
    Becoming an IT Project Manager
    Project Concepts
    The Project Analysis
    Planning for Success
    Executing the Project
    Controlling the Project
    Implementing the Project
    Closing the Project

     

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    Advanced Project Management

     
    Length
    Variable 2-3 days
     
    Audience
    Project managers, project staff, functional managers, and staff with project support responsibilities
     
    Prerequisites
    Basic Project Management or equivalent
     
    Description
    This course is designed to provide Project Managers with proven models and techniques to estimate and manage project budgets and control costs. Project estimating, cost control, and managing project risks will be covered. Also included is a short overview of the basic processes.
     
    Topics:
    Reviewing the Basics
    Project Integration Management
    Project Scope Management
    Project Time Management
    Project Cost Management
    Project Quality Management
    Project Human Resources Management
    Project Communications Management
    Project Risk Management
    Project Procurement Management

     

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    Developing Work Breakdown Structures

     
    Length
    1 day
     
    Audience
    Project managers, project planners, and project team members
     
    Prerequisites
    Basic Project Management or equivalent
     
    Description
    This course details the Work Breakdown Structure (WBS) as a basic management tool for subdividing the total work of a project into logical components and/or work processes. The emphasis is on showing the procedure for integrating the work breakdown structure coding system and the network diagram in a manner compatible with the capabilities of project management software.
     
    Topics:
    Introduction
    What is a Work Breakdown Structure (WBS)?
    Why Use WBS
    How to Create a WBS
    Other Techniques and Tools
    Additional Considerations
    WBS Examples

     

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    Introduction to Management of Risk

     
    Length
    1 day
     
    Audience
    Project managers, team leaders, project planners, and senior analysts
     
    Prerequisites
    Basic Project Management or equivalent
     
    Description
    This course introduces theoretical discussions regarding how decision making under conditions of uncertainty, risk, and certainty provide the framework for project planning. Decision making under conditions of uncertainty models are described, including optimistic, pessimistic, and rational criteria. The course also covers the quantifying of risk.
     
    Topics:
    Project Risk Assessment
    Modeling and Simulation
    Cost Risk
    Schedule Risk
    Other Techniques and Tools
    The Mathematical Side

     

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    Mastering the Management of Iterative Development

     
    Length
    1 day
     
    Audience
    Program Managers and Project Managers/Leaders
     
    Prerequisites
    Project Management Experience
     
    Description
    This course focuses on the changes needed to transition from traditional to iterative project management. The main issues faced by development teams and project managers practicing iterative development within the context of the Rational Unified Process are discussed. This is followed with what a project manager can do in order to improve the use of iterative development in future projects.
     
    Topics:
    Introduction
    Inception
    Elaboration - Iteration 1
    Elaboration - Iteration 2
    Elaboration - Iteration 3
    More on Iterative Development
    Challenge and Myth of RE-use
    Analysis

     

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